ABOUT THIS SERVICE
SurveyMonkey is a intuitive full-featured web survey tool with a wide variety of question types and reporting. This service is provided to support surveys for university-related teaching, learning, research, and administrative purposes. The SurveyMonkey application and data are hosted in Canada by a commercial provider external to SFU.
Read the Terms of Service, and check the box below to reveal the login.
RESOURCES
How-to guides & resources
Terms of Service
FAQ
SURVEYMONKEY VS. WEBSURVEY, WHICH SURVEY TOOL SHOULD I USE?
Generally the use of WebSurvey is deprecated and not recommended for use. SFU Websurvey will be decommissioned on July 1, 2024 and not recommended for use since December 2023.
Starting in May 2024, SFU WebSurvey was restricted to only continue with existing data collection and retrieval tasks though the month of June 2024, and NO NEW SURVEYS can be created in SFU WebSurvey. Please use SurveyMonkey for new surveys and collect all data from SFU WebSurvey before the end of June 2024.
WHO PROVIDES SUPPORT?
All support for the SurveyMonkey Service, including all end-user and survey support, is provided by SurveyMonkey. Requests for SurveyMonkey support can be found at SurveyMonkey's help site.
SurveyMonkey provides direct support for:
- product feature capabilities
- surveys creation and best practices
- technical issues
Any issues reported by survey respondents to the survey administrator should also be directed to SurveyMonkey.
Online tutorials, how-to documentation, information about survey creation, advanced topics and techniques, and best practices can also be found at the SurveyMonkey help website.
SFU IT Services can only provide support related to account authorization and access through the CAS login page.