Contact us

Our office hours are 9 am to 4 pm,
Monday to Friday

Centre for Accessible Learning (CAL)
1250 Maggie Benston Centre
Simon Fraser University
Burnaby BC V5A 1S6
Email: caladmin@sfu.ca
Phone: 778.782.3112
Secure Fax: 778.782.4384

Visit our Accessibility Information Page to find detailed information about our office and its accessibility considerations.

Student Rights and Responsibilities

Students with disabilities have the right to:

  • Access courses, programs, services, activities and facilities offered by SFU, for which they are otherwise qualified.
  • Request reasonable accommodations, academic adjustments, and/or auxiliary aids and service.
  • Be treated with dignity and respect.

Students with disabilities have the responsibility to:

  • Meet qualifications and maintain essential institutional standards for all SFU courses, programs, services and activities in which they participate.
  • Initiate timely requests for accommodations and services with the CAL.
  • Meet with a Disability Access Advisor prior to, or at the start of, each academic semester (September, January and May sessions) to arrange accommodations and services.
  • Obtain and provide their Disability Access Advisor with relevant and professional documentation, in accordance with the CAL’s Documentation Guidelines for Students with Disabilities.
  • Mitigate the extent of the impairment associated with their disability by using recommended assistive devices such as prescribed hearing aids, FM systems, eyeglasses, etc.
  • Meet with individual instructors if necessary to discuss specific needs in relation to a course.
  • Submit accommodated test requests using the CAL's online test and exam booking system at least one week before a scheduled test (for quizzes and midterm exams), and at least two weeks before the start of the final exam period (for final exams).
  • Notify the CAL if courses are dropped or added, if any complications arise with accommodations, or if accommodations are no longer required or need to be changed.
  • Monitor and obtain any necessary assistance to promote personal academic success while enrolled at SFU, including contacting a CAL Disability Access Advisor or other university service providers, such as Departmental Academic Advisors, if having difficulties with course requirements, academic planning, etc.
  • Arrange accommodations as early as possible in order to ensure adequate lead time is available to coordinate the necessary supports and services.
  • Follow university procedures for obtaining reasonable accommodations, academic adjustments, and/or auxiliary aids and services.